Purea 3 LCD screen is not displaying correctly.

If your AmpAura Purea 3 LCD screen is experiencing issues, refer to the following steps to diagnose and potentially resolve the problem:

1. LCD Display is Unresponsive or Not Turning On:

   • Ensure the power station is properly switched on. Check the power button to ensure it's not stuck or damaged.
   • Inspect the LCD screen for any visible cracks or damage that may cause unresponsiveness.

2. Incorrect Display of Input Power (INPUT):

   • Verify that the power source is correctly connected and the input voltage matches the device's requirements.
   • If the display shows incorrect values, try resetting the device by turning it off and on again.

3. Inaccurate Output Power (OUTPUT) Readings:

   • Disconnect and reconnect any devices connected to the output ports to ensure they are properly plugged in.
   • Check if the connected devices' power consumption is within the acceptable range of the power station.

4. Faulty Remaining Charge/Discharge Time Display:

   • If the time displayed is not updating or seems incorrect, perform a full charge and discharge cycle to recalibrate the battery meter.

5. Warning Indicators (Low/High Temperature, Overload, Fault, Battery):

   • Address any warning indicators immediately. For example, ensure the device is in a cool and ventilated area if the high temperature warning is on.
   • Consult the user manual for specific actions to take based on the warning displayed.

6. Issues with Charging Indicator:

   • If the charging indicator does not show the correct status, try using a different charging cable or adapter.
   • Ensure the charging port is clean and free of debris.

7. Wi-Fi and Bluetooth Connection Issues:

   • Check Wi-Fi and Bluetooth indicators to ensure they show the correct status.
   • Ensure your device's Wi-Fi and Bluetooth are enabled and within range of their respective networks.

8. Fan Indicator Not Working:

   • Verify if the fan is functioning properly, especially if the device is overheating.
   • If the fan indicator does not light up during overheating, it may indicate a fan malfunction.

9. Display Flickering or Distorted:

   • Power off the device and wait for a few minutes before turning it back on to reset.
   • If flickering or distortion persists, it may be due to a loose connection or internal hardware issue. Contact AmpAura support for further assistance.

If you encounter persistent display issues with your AmpAura Purea 3 despite these troubleshooting steps, please contact our customer support team at support@ampaura.tech. Provide specific details about the issue and any observed behaviors for efficient assistance.