What should I do if my power station is charging slowly?

  • Updated

If you notice that your power station is charging slowly, consider the following steps:

  1. Check Temperature: Ensure that the temperature around the power station is within the recommended range. If the unit is overheating, turn it off or reduce the load to allow it to cool down. Excessive heat can significantly affect charging speed. Click here to see how to check your device temperature.

  2. Adjust Environment: In colder temperatures, charging efficiency may decrease. To improve charging speed, consider moving the power station to a warmer location. Additionally, allowing some electrical devices to discharge can free up capacity and improve charging performance.

  3. Battery Charge Level: The charging power of the unit may vary depending on the battery's charge level. It's normal for charging to be slower when starting from 0% or when the battery is nearing full capacity. This is a built-in feature to protect the battery and ensure longevity.

If these steps do not resolve the issue, please contact our customer support team at support@ampaura.tech for further assistance. Providing specific details about your power station model and any observed patterns will help us diagnose and address the issue promptly.

Thank you for your patience and understanding as we work to optimize your charging experience.

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