What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please follow these steps:

1. Take Photos:

   • Take clear photos of the packaging and the item, ensuring the shipping label is visible.
   • Capture any damage to the item or discrepancies with the order.

2. Contact Customer Support:

   • Email our customer support team at support@ampaura.tech.
   • Include the photos and a detailed description of the issue in your email.

Our support team will review the information and provide you with the necessary assistance to resolve the problem, whether it involves a replacement, return, or refund.