Why does my tracking number show no information or not available?

  • Updated

If your tracking number shows no information or is not available, please follow these steps:

  1. Wait for Updates:

    • It may take up to 48 hours for the tracking information to be updated on the carrier's website. This delay is common, especially during high-volume shipping periods.
  2. Check Again:

    • Recheck the tracking status after 48 hours for any updates.
  3. Contact Support:

    • If there is still no update after three days, please contact us for assistance.
    • Reach out to our customer support team at support@ampaura.tech with your order details and tracking number.

Our support team will investigate the issue and provide you with the necessary information to resolve it.

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