What should I do if my payment is declined?

  • Updated

If your card payment doesn't go through even though you have enough funds, here's what to do:

  1. Take a Screenshot: Capture the error message or payment failure page on your screen.

  2. Reach Out to Support: Email support@ampaura.tech with a screenshot and details, such as your account info and transaction time.

  3. Check with Your Bank: Sometimes banks block transactions for security reasons. Contact them to make sure there's no issue with your card.

  4. Try Another Payment Method: If the problem continues, use a different payment method or get more help from our support team.

We're sorry for the trouble and thank you for your patience as we fix this quickly.

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