Welcome to our Help Center


  • Typically, delivery takes 3-7 business days. You'll receive a tracking number via email once your order ships. Please allow 48 hours for the tracking information to update.

  • We process all orders within 1-2 business days. Kindly note that we do not ship or deliver on weekends or public holidays. Once your order is processed, you will receive a confirmation email with your tracking information.

  • Yes, Purea 3 is designed to serve as an effective UPS solution. It is equipped with a 20-millisecond Emergency Power Supply (EPS) feature that ensures a seamless transition to backup power in the event of a sudden blackout. This rapid response time helps to protect your critical appliances from power interruptions and provides peace of mind by maintaining their operation without delay.

  • Purea 3 can deliver up to 3600W of continuous power. When using the Double Voltage Hub, it can reach an impressive 7200W output.

  • Yes. The AmpAura portable power station is versatile and can be charged with various brands of solar panels, as long as they provide a DC voltage of up to 60V.

  • Purea 3 is not waterproof. Avoid direct contact with liquids and use them in wet environments to prevent damage and ensure safety.

  • No, this is because both the car charging and solar charging cables use the same XT60 input port.

  • A Purea 3 can link with up to 9 expansion batteries for extra capacity. Each battery offers 3.84 kWh of capacity.


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